Topic 04: Stress in Crisis – How Unexpected Events Shape Us
This topic explores the psychological effects of pandemics and other unexpected crises, with a special focus on how such events disrupt work-life balance and challenge our mental health. Learners will understand the distinction between pandemics—such as COVID-19—and other sudden events (like natural disasters or economic shocks), and why both can lead to intense emotional and cognitive responses. The module highlights the common initial reactions of shock, denial, fear, and anxiety, as well as the importance of behavioral adaptation and seeking social support during times of crisis.
Through historical and contemporary examples, including the Spanish flu and COVID-19, the course examines the wide-ranging mental health consequences of large-scale crises. Participants will analyze how remote work, social isolation, and blurred boundaries between personal and professional life have contributed to rising rates of anxiety, burnout, and emotional exhaustion during the pandemic. The topic also addresses critical lessons learned—emphasizing the need for clear work-life boundaries, flexible workplace policies, resilience-building, and timely mental health interventions as essential elements for coping with future challenges.
Practical activities encourage learners to reflect on their own crisis experiences, identify personal stressors, and experiment with strategies to build resilience and maintain well-being. By understanding the behavioral, cognitive, and emotional responses to unexpected events, participants are empowered to prepare for and respond more effectively to future crises—both at work and in their personal lives.
